FAQs

Q: How can I track my order?
A: Once your order is dispatched, you’ll receive a tracking number via email or SMS. Use this number on our website or the courier’s tracking portal to monitor your delivery status.

Q: What payment methods do you accept?
A: We accept all major credit and debit cards, online bank transfers, and digital wallets. You can securely choose your preferred payment method at checkout.

Q: How do I return an item?
A: To initiate a return, please contact our customer support within 7 days of receiving your item. Returns are accepted on eligible items in their original packaging and condition. Visit our Returns Policy page for more details.

Q: Are my personal details secure?
A: Yes, your privacy is important to us. We employ industry-standard encryption and secure servers to ensure all personal information remains confidential. Read our Privacy Policy for more information.

Q: How can I contact customer support?
A: You can reach our customer support team via email, phone, or live chat. Visit our Contact Us page for details and response times.

Q: How do I get regular offers and discounts?
A: Subscribe to our newsletter for exclusive offers, new arrivals, and updates on sales. You can also follow us on our social media channels for additional promotions.

Q: What payment methods do you accept?
A: Our platform accepts major credit cards, debit cards, net banking, and digital wallet options to provide you with a convenient and secure checkout experience.